We're There When You Are Not
The customer can outsource operation and supervision of the security system to AC Technical Systems Ltd security center. The security center handles the daily operations of the various security systems, receives any alarms and decides on the correct measure based on a defined action plan. It also evaluates existing solutions and proposes system enhancements etc.
In those cases where AC Technical Systems Ltd has responsibility for the operational management and supervision through the security center, the customer can instead focus on the strategic security.
Examples of the service offering at a security center include setting, resetting and redirection of alarms, remote diagnosis, advice, follow-up alarms as well as everyday operation of systems for access control and video surveillance. The security center’s personnel can take action without contacting the customer, based on agreed and documented routines, meaning that the customer can save time in the event of a serious incident.